Testimonials & Customer Feedback
We are delighted that you chose Pool Tables Plus for your family and game room needs. We welcome your feedback and would love to hear about your overall experience as it relates to our company, employees, products, and/or services. We take pride in our business and want to make sure that we are doing everything possible to meet or exceed your expectations. We welcome your feedback on Facebook, Google (Paramus or Green Brook), Yelp (Paramus or Green Brook), or our very own Testimonials Page. Thank you for taking the time. It is very much appreciated!
What Our Customers Say
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Ever since I learned how to play in the pool halls of Brooklyn I have wanted my own table. Last year the guys at PTP made the dream come true and I could not be happier. They helped me choose the right table for the limited space and budget that I had. And many thanks to Mike in Customer Service for sending the A-team to make sure I was completely satisfied with the setup. If you are in the market for a pool table, look no further. These guys are the best and really know their stuff. I will be calling soon for annual maintenance.
Ken Ellis -
Richie and Kai moved out pool table last week. They did great work, and were polite and grateful for snacks and sodas. They were even attentive to our dogs. Nice guys all around who did great work!
Darian -
I have had the best possible experience with Pool Tables Plus in Paramus over the years. We bought our beautiful dark mahogany Presidential Capetown from them in 2008 and added ping pong top later on. in 2019 we needed the table deconstructed and stored quickly and Kyle Romero the store manager was able to make it happen quickly. Recently with a move, we had the table moved houses and set up. We worked with Eric Hupp to set it up who was extremely professional and helpful. The team who did the move and install Joey and Kevin were fantastic. So nice and so skilled, covered floors, kept things clean, worked hard and were exacting in the set up placement. They recovered the felt and it looks so beautiful. An excellent job all around. Always we are treated with courtesy, the store is efficient and has great communication and their prices are fair and competitive. Thank you Kyle and team! You guys are the best!
Lisa Peterson -
Received the pool table cover. Many thanks for you help on this. Outstanding. – Looks great – Fits perfectly – High quality materials – Fast order fulfillment and delivery – Outstanding customer communication and interaction – Very reasonable price for custom made item – High quality storage bag included – an item that was not expected; what a surprise and delight – Made in the good old USA – with quality and service like this, buy American all day long
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Bobby was amazing to work with at Pool Tables Plus. He helped design my entire theater and game room. Top notch service and quality products. Would definitely recommend.
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Thanks, Eric. You have gone above and beyond the call to help make our new pool room awesome! We’ll be back for accessories, etc.
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My wife and I are Table Tennis FANATICS and recently went into Pool Tables Plus and purchased the 250 Sport Indoor Tenis Table and WE LOVE IT. Bobby showed us around the showroom floor as we discussed what exactly we were looking for and Bobby showed it to us, we fell in love. Bobby was very knowledgable and gave us excelent hostpitaly as if the store was like his home. I will be recommending all my friends to this store, and give a 5 – star rating to Bobby and his team, who were exceptional. Thanks again Bobby and Pool Tables Plus to the excellent addition to our also NEW HOME. THANKS
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Pool Tables Plus is well represented at their Paramus, NJ location, Bobby Lombardo and his team. The showroom is welcoming to enter and that atmosphere continues throughout the entire sales process. The sales staff are knowledgeable, patient, friendly and present the company in a very favorable manner that helps build buyer confidence for the customer. I can not say enough good about your company and I would like thank you for making the Paramus, NJ store so comfortable to shop. Thank you.
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We recently got a Pool Table and were very satisfied with all aspects of the purchase experience. The staff was very knowledgeable and friendly. They had the table we were looking for in stock so we didn’t have wait very long to have it delivered to our home. The delivery men were professional and got the job done within 2 hours. They worked with us to configure the room to fit the table and allow us maximum space for playing. They installed and leveled the table perfectly and we are now enjoying hours of family fun using our new pool table. Overall I would highly recommend Pool Tables Plus if you are in the market for a pool table, shuffle-board, or any accessories for your game room.
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Worked with Jeff & he was great. Very personable and helpful. I recommend their store very highly A lot of very interesting and unusual items. All of very good quality.
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I love my pool table from Pool Table Plus in Green Brook, NJ. Honestly I didn’t want a pool table, my husband did. Luckily Tom was amazing and helped us find a table which fit our style and the room! Tom also aided us in room lighting, seating arrangement and table placement. Now the billards room is our favorite room in the house. Thanks guys! With everything the staff did for us I can’t imagine going anywhere else.
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Mark was a pleasure to deal with – and they were happy to deliver to Old Greenwich , CT. We had the Montana pool table built by the team this week . They were proffesional , couteous , on time and it was amazing to watch their expertise in building the table from scratch . It is a beautiful piece and we are very pleased . Would highly recommend !
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Our favorite go-to for all our entertainment needs! These folks are outstanding…. they have top notch quality equipment coupled with professional and knowledgeable staff. We purchased a pool table, all our custom made stools for the bar and pool table, plus many other accessories, games, etc. Their delivery and installation was professional and detailed. 100% satisfaction with the entire package experience. Thank you guys! We will certainly be stopping by for more soon! 🙂
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Excellent products! The sales process and delivery were great. We bought a 14′ shuffleboard table and pub table and chairs … we are completely satisfied with both.
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I’ve worked with Mark twice for online purchases. In both instances we were searching for hard to find items – as we worked to transform our family room into billiards center! Not only did Mark have just what we were looking for, but the prices were reasonable and the customer service outstanding. He was quick to respond to emails, forwarded information in a timely manner and the items arrived in perfect condition in no time. Like I told Mark via email – wish his company was closer to my home! We will definitely do business again with Pool Tables Plus!
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Thank you Mark! Wanted to let you know that we received the pool table cover the week before Christmas and that it fits perfectly! The color and quality is great too. Thank you for all of your help with getting it ordered. I was in the store the week before Christmas to pick up a rack too. I am sure we will become regular customers now that we have a pool table to enjoy. Happy New Year, Robin
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I Love this place! Very high quality pool tables and a knowledgeable staff!
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Love my new Bridgeport table! Excellent Sales and Installation! Thanks!
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EXCELLENT, ASK FOR THE MANAGER BOBBY, HE WILL DO HIS VERY BEST, TO GET YOU THE BEST DEAL & PRICE POSSIBLE, POOL TABLE PLUS IS THE BEST STORE IN THE TRI STATE AREA, THERE IS NO BETTER PLACE, THEN POOL TABLE PLUS, IF I COULD GIVE MORE STARS I WOULD ,
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One of a kind store with stylish gaming tables and the highest customer satisfaction. Highly recommend!
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Such an amazing experience. The staff was super informative and helped me through the entire buying process of my pool table. There were so many nice tables to choose from and the delivery guys were right on time. It was great. 5 stars for sure!
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5 star service in complete pricing and the set up of my game room. HIGHLY RECOMMENDED